Q: What is paraffin wax? A: It is a waxy solid obtained from petroleum during refining. Chemically, paraffin is a mixture of high-molecular-weight saturated hydrocarbons. In short, it's not natural. Q: Are all soy candles 100% soy? A: No. Most "soy" candles are actually a blend of small amounts of soy and paraffin wax. Q: Why aren't all soy candles 100% soy? A: It is difficult and time consuming to make a 100% soy candle. We double and triple pour every candle by hand to ensure no voids are created and that the fragrance oil is evenly distributed. Q: Aren't all wicks cotton? A: No. Most wicks contain a zinc or lead core surrounded by cotton. When these wicks are burned, they give off toxic fumes. This is why we use an all-cotton wick. Q: Do I have to put this candle on a heat-proof surface? A: No. The base stays cool to the touch and will not harm your surfaces. Q: What's the best way to extinguish my candle? A: Don't just blow it out. We all know this creates a lot of smoke. To prevent smoking, use a "wick dipper" or any similar device (chop stick, pencil, bamboo skewer, etc.) to bend the wick at the base into the melted wax, thus extinguishing the flame and pre-coating the wick for the next time you light it. Don't forget to straighten the wick for easy lighting. Q: What can I do with the bamboo container once the candle is gone? A: Anything you want. You're only limited by your imagination. (Please recycle the shrink-wrap packaging) Q: Doesn't harvesting bamboo destroy Panda's habitat? A: Pandas feed primarily on shoots and leaves of the more grassier species of bamboo. The bamboo species used for our candles is sustainably harvested and purchased through a member of the Green Building Council. Q: Are your candles a "green" product? A: Our candles are hand-crafted in the United States using domestically grown soybean and cotton products. This greatly reduces the amount of fossil fuels used in transportation. Every candle purchased helps support the American farmer as well as a variety of environmental organizations. To learn more, click here. |
FREQUENTLY ASKED QUESTIONS
BAMBU AROMATIQUES
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